Swimsuits planet is dedicated in providing high quality swimwear at a great price. Moreover, we'd like you to experience sheer convenience and security while shopping.
If it's your first time to search for great buy on our swimwear collection, we recommend you to breeze through these frequently asked questions. However, if you have queries not covered in this page or in our website, please don't hesitate to contact us and we'll do our best to respond promptly.
What products are available in your site?
We have a wide range of fashionable swimwear including women swimwear like bikinis, tankinis, skirtinis, swim dresses, one piece swimsuits and others. We also have swimsuits exclusive for men and kids, as well as swimming accessories such as goggles and swim caps. We constantly add new products so make sure to check our site regularly. We have featured products too to help you narrow down your options. Please check our Home Page for a complete list of products.
What is a tankini? How do I find the right size for me?
Swimsuits planet offers relevant articles to familiarize yourself with the different swimwear styles, as well as designs to match your body shape and size.
For articles on swimwear buying guide, swimwear care and other useful tips, please check our other information pages.
I am looking for a particular item/style but can't find it in your list.
Currently, we are only offering items that are uploaded in our website. Should you have one in mind that we don't have yet, please contact us and we'll try to find it for you or suggest the best alternative.
Why are your products so affordable?
Our products come directly from the manufacturers so our customers do not shoulder commissions required by third parties or middle men. Also, our business model is not like brick and mortar store and we pass to you the benefits of lower inventory and other costs.
We take pride in saying that our products come from leading and reputable swimwear manufacturers in China. These are not designer labels. Hence, the slash in tag price; but rest assured, the products were designed with our customer's satisfaction in mind.
We believe in providing an excellent deal every time you shop. By this, we mean quality swimsuits with great price. If you're the person who goes for quality and price rather than popular brand names, you'll find it easy to shop for your perfect fashion swimwear. In fact, with our discount swimsuits, you'll probably end up with more fabulous items for your budget!
Why should I register an account?
You don't have to create an acount to shop on our website. You can check out as a guest. But by creating an account with us, you can start shopping conveniently for women's fashion swimwear, men's swimwear and swimwear for kids - practically everything the site offers.
It also guarantees you of three benefits: permanent shopping cart, easy checkout and receiving new updates. How convenient it is that the next time you log in, you will still see the items you previously selected. Also, you don't have to fill in an order form every time you shop and we will keep you informed on our latest offers and promos.
How long would it take me to complete the registration process?
It should take you no more than two minutes to create an account. After which, you will receive a confirmation email from us that your account is already activated.
I am not receiving emails from you. Why is that?
Please check your bulk/spam folder as your email service provider may have filtered us from reaching your inbox. You can also add us to your Whitelist by simply saving our email address in your contacts.
Do you share my information to others?
We only use the information collected from you to improve your shopping experience with us. We do not sell, neither give, these to third parties.
We use SSL encryption to ensure confidentiality and protection of any information you share with us. This is a trusted means of keeping the data veracity of web communication and e-commerce.
Please view our SSL Certification. Should you still have questions regarding the security of our site, please contact us.
Why should I choose Swimsuits planet?
We can think of at least four things to make you try and come back for more.
First is our large selection of items. With over 300 (and continuously growing) designs, you will not run out of new swimwear to best match your size, complexion, activities and moods.
Next is great price. Ours are absolutely affordable and lower than what most swimwear shopping sites offer. We figure you can easily compare!
Third is our competitive shipping policy. You may get a real bargain elsewhere but the shipping fee may be an overkill. A real steal is one that offers great price with reasonable no shipping fee.
Lastly, you can expect good customer service. We like you and we sincerely do because you keep Swimsuits planet a preferred store in the WWW. And we love for you to keep on coming back. Hence, we will reply promptly to your queries and make sure you'll be satisfied with every transaction.
HOW TO ORDER
How do I start shopping?
Shopping is so easy and convenient. All you need is choose items from our store and add these in your shopping cart. Once you're done selecting products, colors and quantities, you will be asked to create an account for the check out process.
Creating an Account
You may do this by selecting the Log In menu on the upper left corner of our Home Page, and then clicking Sign Up.
Can I shop without creating an account?
Yes, of course, you check out your order as a guest. If you have Payapl account, you can use Paypal Express Check. In this case, you don't need to enter your billing information on our site.
I'm not in the US. Can I still make a purchase?
Absolutely! We sell to Canada, United States, Europe, Oceania and international. Multiple currency is also available in our site. You can choose your preferred local currency — US Dollar, Canadian Dollar, Euro, Australian Dollar, Pound - for your purchase, including shipping.
Can I buy items and send as gifts?
We've thought of a better way to buy swimwear and send these as presents to friends and relatives. By buying a gift certificate from us, there's no room for mistakes in buying a tankini swimwear when your recipient wants a swimwear bikini. Not to mention that one's size is something difficult to guess.
Purchasing a gift certificate is easy and using one is hassle-free too!
For more information on gift certificates, please visit this page.
Do you give discounts?
Yes, we offer discounts on many items. By buying 2 or more pieces of any item, you can rack up on discounts up to 7%. If you order bulk, you can contact us for more discount.
What are your shipping rates?
There is no shipping charge with standard shipping method - Registered Air Mail. If you want fast delivery, you can select UPS or EMS. The rate information is available at the shipping information page.
When will I receive the items?
The delivery time varies for different shipping methods. The information is available at the shipping information page.
Swimsuits planet is not responsible for shipping or other delays which are beyond its control.
What should I do if I am not satisfied with my purchase?
You may opt for a replacement or refund provided that the item is still in its original condition and the request is made within 7 days after receiving the item.
Who will shoulder shipping fees for returned items?
While we make sure that every item is of the best quality, if proven otherwise, we will gladly refund your payment and handle return shipping as well. For other reasons, you will be responsible for the shipping fee.
Do check our shipping guide for more information on rates and returns policy.
What are your payment methods?
We provide two payment methods: credit cardits and Paypal. You can choose whichever is convenient for you. The payment process on our website is SSL protected, so your credit card information is protected.
For credit cards, we accept Visa, MasterCard, Amex.
How to use Reward points?
1. When a registered customer buy a product on our website, you will earn 100% points of the price. For example, if the product is priced $46, you will earn 46 point. The reward points information are in your account. You can see the information after you log in your account.
2. The dollar value for each 100 points is $5 .
3. When a returned customer to come back to our website, you can use points to buy product. If you have 200 points, and the product is priced at $50. You can use points to pay partially. You can enter points when you check out. If you enter 200 points, that equals to $10. So you will get $10 discount and only need to pay $40.
THE RIGHT SWIMWEAR
Should I refer to my measurement last year? I think I did not gain weight anyway.
Probably you didn't but it would be best to measure yourself again before buying one for the year. As with lingerie buying, bringing out the measuring tape before a purchase is a smart move because our body changes constantly. Some may not be noticeable but with a fit as snug as swimwear, every inch counts.
How do I start measuring?
Measuring can be easy with these steps:
Step 1 — Around and Round
Begin with the fullest part of your bust. Wrap the tape around (not too tight and not too loose) and round up to the nearest whole number in case the number is between sizes.
Step 2 — Ways to Waist
Your natural waistline can be determined by bending to one side. After marking with your finger, stand straight and put the tape around your waist.
Step 3 — Hip and Cool
Put the tape around the hip area, the one beneath the widest point and just below the hip bone.
Should I choose a bikini or a tankini?
There are many factors to consider when choosing the right swimwear. First is your body type and shape. Keep in mind that no matter how beautiful the swimwear is, it would be useless if it does not complement your body.
For more information, please check our Buying Guide.
Should I size up?
If you're not sure whether to size up or not, or if all these still confuse you, please contact us.